My Experience With Less Annoying CRM
Less Annoying CRM has been the perfect CRM for client tracking and management for over a year now. As a business coach, I meet a lot of …
Starting at $15 per month per user
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What is Less Annoying CRM?
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
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Popular Features
- Customer data management / contact management (39)9.999%
- Custom fields (35)9.999%
- Workflow management (33)9.898%
- Integration with email client (e.g., Outlook or Gmail) (35)8.282%
Reviewer Pros & Cons
Pricing
Always
$15
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.lessannoyingcrm.com/Pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month per user
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Less Annoying CRM?
Less Annoying CRM is a simple customer relationship manager made for small businesses. It allows users to manage contact info, track leads, and schedule follow-ups.
It is designed for small business looking for a way to increase sales and get organized, but that find other CRMs on the market too complicated. Less Annoying CRM provides tools to track contacts, leads, and follow-ups without any of the extra clutter.
Less Annoying CRM is free to try for 30 days, and that includes a dedicated CRM Coach who will help users get set up and answer any questions (including help importing the user's existing data).
Less Annoying CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Territory management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Quote & order management
- Supported: Interaction tracking
- Supported: Channel / partner relationship management
Customer Service & Support Features
- Supported: Case management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Scripting environment
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
Less Annoying CRM Screenshots
Less Annoying CRM Video
A brief overview of Less Annoying CRM
Less Annoying CRM Integrations
- Mailchimp
- Google Calendar
- Google Contacts
- Outlook Calendar
Less Annoying CRM Competitors
Less Annoying CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Languages | English |
Frequently Asked Questions
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
Less Annoying CRM starts at $15.
Reviewers rate Role-based user permissions highest, with a score of 10.
The most common users of Less Annoying CRM are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Less Annoying CRM offers a range of customizable features that cater to various industries and user needs. Users appreciate the ability to tailor the CRM to their specific requirements, tasks, and schedules. With the ability to store and track client notes, users can easily monitor the progression of insurance and individual situations over time. The CRM's comprehensive set of features, including notes, history, contact details, reminders, and tasks with deadlines, effectively contribute to business growth. Its simple and intuitive interface, lightning-fast performance, and efficient data entry make it a favorite among users. Additionally, the mobile version of Less Annoying CRM is well-designed, allowing users to easily access features and attach notes on the go. For companies with larger teams or projects, Less Annoying CRM becomes an essential tool for managing a significant number of people or tasks while keeping track of contacts made. The software's exceptional customer service sets it apart from other CRM solutions and adds value for its users across organizations.
Easy to use and intuitive: Users have found the CRM to be user-friendly, with an intuitive interface that is easy to navigate. Several reviewers mentioned that they were able to quickly understand how to use the software without any difficulties.
Efficient search functionality: The search feature in the CRM has been praised for its efficiency in helping users find information quickly. Many users appreciated being able to easily locate specific data within the system, saving them time and effort.
Integration with Google Calendar and MS Outlook: The CRM's integration with popular calendar applications such as Google Calendar and MS Outlook was highly valued by users. This integration allowed them to seamlessly schedule appointments, receive reminders, and stay connected with their clients without having to switch between different platforms.
Limited Mobile Functionality: Some users have mentioned limitations in the mobile functionality of the CRM, as there is no dedicated mobile application available. Additionally, they have expressed frustration with the absence of a direct feature to dial calls from within the CRM.
Absence of Built-in Email Marketing Tools: Users have expressed dissatisfaction with the lack of built-in email marketing tools in the CRM. They have pointed out that these tools are commonly available in more expensive competing CRMs, and their absence hinders their ability to efficiently manage email campaigns.
Lack of Aesthetically Pleasing Website Design: Several users have commented on the website design of the CRM, stating that they find it lacking in aesthetics. They feel that a visually appealing design would enhance their overall user experience and make working with the CRM more enjoyable.
Users highly recommend Less Annoying CRM for its simplicity, user-friendliness, and great customer service. They suggest giving it a try and taking advantage of the free set-up assistance offered by the LACRM team. Users also appreciate the affordability of the tool and recommend it for solo entrepreneurs or small businesses with a limited budget. Additionally, users highlight the effectiveness of LACRM in tracking and organizing contacts, as well as its ability to streamline sales and service processes. Some users mention that LACRM may not have advanced reporting or custom screen capabilities, but overall, they highly recommend it for its ease of use and accommodating features.
Attribute Ratings
Reviews
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March 12, 2024
My Experience With Less Annoying CRM
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM has been the perfect CRM for client tracking and management for over a year now. As a business coach, I meet a lot of people, so it's a great platform to review the client conversations I've had previously to stay on top of their materials and keep track of where my prospects are in the pipeline. Less Annoying CRM has multiple options to be curated to fit your needs, and I have and will continue to recommend it to fellow business owners, clients, and anyone who wants to enhance their business connections.
- Organization
- Client Tracking
- Contact Groups
- Have an option for a team CRM
- Integration to Quickbooks/QB Online
- Tips for how to increase your pipeline analytics to improve sales
December 12, 2023
Basic but mighty!
Score 8 out of 10
Vetted Review
Verified User
We use the system to primarily keep all our contact management in one place. It is important for all contact details to be kept up to date and the system facilitates this. Organising companies and groups into relevant business sectors assists us when creating mailshots or emails to the relevant groups. Managing our CDA contracts and keeping up with expiry dates to ensure renewals are sent out on time is of the utmost importance. Managing leads and supply requests through a be-spoke set up.
- Contacts all under one system for ease of use
- Great filtering facility that is useful for anything that has an expiration process or date
- Ability to monopolise the system and create a CRM that is relevant to any business
- Creating groups and then extracting the information to create relevant reports
- Creating pipelines that are relevant to our business model
- Reporting analytical tools such as graphs
November 22, 2023
Less Annoying CRM makes CRM Management Less Annoying
Score 10 out of 10
Vetted Review
Verified User
I use Less Annoying CRM with my coworkers to keep track of clients, sales, tasks and events. This software enables everyone on my team to be on the same page. Not to mention, their accessibility with screen readers for people who are vision impaired is great. Anytime I have an accessibility issue, the team at Less Annoying CRM take it seriously and resolve my issue in a timely manner, making it possible for me to continue to be productive in my workspace.
- Sinks between the events within the software to my calendar and vice versa.
- Allows me to group clients appropriately.
- Reminds me to follow up with various tasks.
- When I send an email to a contact through Less Annoying CRM it keeps a record so that when I need to go back and look at what was sent or another team member needs to see, it can easily be done by going to the client's contact.
- Being able to add tasks to my calendar the same way I can do with events.
November 03, 2023
Less Annoying CRM is truly Less Annoying!
I love Less Annoying CRM. My favorite part of it is their customer service. You can always find the personal help you need. As a songwriter, I have to track multiple co-writers, songs, and projects. Because I can attach files, emails, notes, calls, and other information to a record in the database, Less Annoying CRM makes it easy to have ALL the contact information about a given co-writer/group/song/project at my fingertips at all times. I love the way it integrates with my Google calendar. I really like the pipelines! Simple to learn and use, it helps me stay much more organized than I used to, and it costs a fraction of what other CRMs cost. I don't have a team to work with, however, I can see where this app could be very helpful if I were still a program manager working closely with a group of 11 employees to manage a 300-person team. So I'd definitely recommend it to companies with a larger team. Simple to learn and implement. A lifesaver for anyone who has a LOT of people or projects to manage, and who needs to keep good track of contacts made.
- Since an update in early 2023, became even more awesome than ever. Workspace is now more customizable, and the overall workflow is much more smooth.
- Easy to read and edit contact info (can add/customize fields easily, so you're not limited in the types of info that you keep for your contacts. For example, in songwriting, each writer has an IPI Number to identify them, and I was able to create an "IPI Number" field to track that number for each contact!
- Easily attach an event (calendar item), task, group, file, relationship, lead, status, or pipeline to any contact.
- Pipelines are custom workflows you can set up to track any sort of progress you'd like to track. I can make a pipeline (workflow) called "Song" for example and customize it to reflect all the stages of finishing a song, so I can easily see how much progress I've made toward finishing a song.
- The reports are totally awesome.
- I would love to see the ability added to "view" the contacts from your Less Annoying CRM while not connected to the internet. However, I super-love Less Annoying CRM even without this feature.
- A Less Annoying CRM app for my phone would be awesome, however, there is already the ability to access Less Annoying CRM from my phone because their website is mobile-friendly. It works just fine!
October 20, 2023
Less Annoying CRM - A small manufacturers perspective.
Score 9 out of 10
Vetted Review
Verified User
We use Less Annoying CRM as our primary tool to help us build and manage our relationships with our customers. As a small business we needed a platform that fit our budget, was quick to set up and allowed us to manage relationships as opposed to just winning sales opportunities. Less Annoying CRM has the right focus, is easy to learn, does not need relentless feeding, and provides easy access to the information we need for a great price.
- New customer set up
- The ability to add your own custom categories
- Easy to share key information with other members of the team
- Less Annoying CRM needs to enhance its metrics report functionality
August 29, 2023
Be up and running with Less Annoying CRM in less time than it took me to write this review.
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM is a great customer management tool that allows my team to track prospects, easily classify leads, and keep track of information that everyone needs as it relates to our clients. It's very strong for the monthly price and with just a few workarounds can be used instead of some of the more expensive and complex CRMs out there. Notes. History. Contact details. Reminders. Tasks with deadlines. It's been great to help the business grow.
- Create Deadlines and show tasks that have been completed
- Organize customer information for sharing within the team
- Helps the team communicate who is doing what for which customer
- It doesn't have built-in email marketing tools like some of the more expensive competitors
- It doesn't have optical character recognition for adding business card data, a scan input function would be nice
- That's about all I've found is missing
May 26, 2023
Storing memories and reminders in this system frees up more room in my brain for creative thinking!
Score 10 out of 10
Vetted Review
Verified User
I manage marketing and promotional events in seven states. Less Annoying CRM allows me to easily keep track of my events, clients, contacts, leads, and referrals as well as ongoing correspondence. Using their system is painless! I love being able to track each business client's events and changes from year to year, and the task reminders are extremely valuable.
- Track and cross-reference referrals and relationships
- Maintain records of correspondence and completed tasks
- Provide detailed information on clients to other team members
- LACRM already took care of my only complaint; I can have extraneous email correspondence attached to a contact even if it's generated outside of the LACRM system by using the bcc log code. Genius!
May 01, 2023
Less Annoying CRM is truly less annoying!
Score 10 out of 10
Vetted Review
Verified User
I work in the Insurance Industry as an Insurance Broker. I need to have a CRM to keep track of my clients and my prospects. I also need an app to keep track of my daily tasks as well as my schedule. LACRM does this very well and is more than adequate in my type of business. It can be customized to my specific needs, tasks, and schedules. I started using it because my previous CRM was limited in scope and customizability. With LACRM I can have notes from my clients and follow through the years the progression of their insurance and their specific situation.
- CRM
- Flexibility of tasks and schedules
- Adaptability of use
- No mobile application
- limited or no functionality to dial calls directly from the CRM
April 26, 2023
The name says it all!
Score 10 out of 10
Vetted Review
Verified User
LACRM is my only CRM system in which I keep all client details and records of every single interaction going back to day one in the history of my firm as required by the regulator for my industry (the Securities and Exchange Commission - SEC). I also make use of LACRM's calendar, custom field and task features to create a daily schedule of what I need to do each day in terms of client followup, to-do list and the client onboarding process. To this extent I make use of some, if not all, features of LACRM constantly throughout each and every day.
- Allows for unlimited customization of fields in client profiles, including creation of checklists useful for onboarding
- An easily manageable calendar feature which can make it a fully-functioning daily to-do list
- Ease of search and moving between client profiles, calendar and email history
- A proper mobile app please with face recognition so it doesn't log itself out! Not a rather crude "Add to Home Screen" pinned browser page that times out after a few days
- A kind of "Command+F" type feature that can pull up keywords
- An integration with various text messaging systems where conversations can be automatically imported
- Ease of navigation around the settings menus could be improved
April 25, 2023
Lives up to its name.
Score 10 out of 10
Vetted Review
Verified User
As my customer outreach program grew, it became impractical to stay paper based. I wanted a CRM that would enable me to attach scans of all my hand-written notes, customer business cards, etc. that I had been working from. I also wanted a CRM that was somewhat configurable and made it easy to capture emails. And most importantly, I wanted a CRM that was simple and intuitive. LA is all these things and more. No training was necessary to figure out how to use it - I was up & running immediately. For my small business, this has been the perfect organization tool. Highly recommend!
- Simple, intuitive usage
- Daily agenda emails
- Ease of moving calendar / action items around, closing out
- Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
- None that I've run across
February 28, 2023
It has been what it says, Less Annoying than the rest!
Score 10 out of 10
Vetted Review
Verified User
We use Less Annoying CRM with two different instances, for client companies and contacts, the other for tracking our subcontractors.
- Ease of customization
- Flexibility to tailor the product to our needs
- Excellent customer services and support
- Reasonably priced for a smaller business or department
- Mobile application
- Pipeline reports
February 08, 2023
Less Annoying CRM lives up to it's name! I love em'!
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM is one of the best CRMs that I have ever used and the reason being that it is incredibly intuitive and has one of the best and simplest UIs I have ever used, bar none. I’ve been using Less Annoying CRM for about three years now and I depend on it, for my note and recordkeeping needs.
The reason I love this service so much is because it is truly simple and easy to use, there’s no big guesswork and truthfully, it can sometimes be so easy to use that I overthink an option on the website and then I realize that it’s the most obvious and simple solution that is often the answer to what I’m trying to do on the website.
It’s just good design, and although I wish the colors and some other things could be customized, the website does have a very solid identity to it, which allows for it to stand out amongst all the different websites that I use. That yellow, espresso/creamy coffee, color, brown, and white layout is so particular, you won't confuse it with another website, which makes it great for use on my mobile browser.
I didn’t even mention the fact that the website is lightning fast and very smart in how it’s laid out to me data entry very efficient.
I also love the fact that I can wall notes just as easily on my phone as I could on the website, I almost feel like they don’t even need to make an app because the mobile version is so well laid out.
I can’t say enough good things about Less Annoying CRM, but if I had to summarize my experience with them in one word, I would say: BRILLIANT!
The reason I love this service so much is because it is truly simple and easy to use, there’s no big guesswork and truthfully, it can sometimes be so easy to use that I overthink an option on the website and then I realize that it’s the most obvious and simple solution that is often the answer to what I’m trying to do on the website.
It’s just good design, and although I wish the colors and some other things could be customized, the website does have a very solid identity to it, which allows for it to stand out amongst all the different websites that I use. That yellow, espresso/creamy coffee, color, brown, and white layout is so particular, you won't confuse it with another website, which makes it great for use on my mobile browser.
I didn’t even mention the fact that the website is lightning fast and very smart in how it’s laid out to me data entry very efficient.
I also love the fact that I can wall notes just as easily on my phone as I could on the website, I almost feel like they don’t even need to make an app because the mobile version is so well laid out.
I can’t say enough good things about Less Annoying CRM, but if I had to summarize my experience with them in one word, I would say: BRILLIANT!
- Outstanding UI
- Very Easy to use
- Saves your progress very well
- Stable website
- Exceptional mobile web interface
- Website could look prettier
- Dark mode would be incredible
- Continued optimization would be great (keep it up!)
January 23, 2023
Amazing Product!
Score 10 out of 10
Vetted Review
Verified User
I have 3 pipelines for my business: speaking engagements, individual coaching, and product sales. I was having incredible difficulty trying to keep track of who I should be following up with on what. It was so easy to customize the 3 pipelines, with the help of an agent over the phone that was able to provide me with some ideas on how I might want to manage them differently which was great. I use the platform every day. It keeps me up to date on all the various sales activities I have to follow up with and gives me a quick snap shot of my progress to goals. My business would not be where it is today without the Less Annoying CRM!
- individual coaching for your business to align your goals and how the tool can support them through customized pipeline development.
- Pipeline Reporting to ensure you are achieving your goals and being able to identify where you might need to tweak your work or identify problems
- Keeping track of customers and interactions
- I have no thoughts on improvements at this time.
November 04, 2022
An affordable CRM without all the bloatware!
Score 10 out of 10
Vetted Review
Verified User
I own a marathon photography company in Texas, I manage the contacts related to companies I interact with (race directors, timing companies, marketing and leads for events). I use the pipeline to keep documents and stages of each race together in one place and connect with my calendar. I have added custom fields and store documents and logos in the pipeline object for reference in the future along with fees and sales numbers. This really helps me stay organized and not rely on another file storage solution. I have been a heavy user of Zoho CRM and am now migrating my other company over. Importing the records have been very helpful and LAC's documentation is excellent!
The simplicity and speed of Less Annoying is excellent. Their support staff and owners respond to your request and actively help you with your specific business needs in hours not days. With their active development and integrations in process, I am not going anywhere!
- Document how to use the tool
- Assocaition of records to others (Relationships)
- Simplicity of user interface
- No more than you need to start with
- I would like to have a pipeline date field to connect the pipline item to a calendar. Right now, I have to do a seperate event. (Or make an event with stages?)
- Im looking for Zapier integration, I know that is in development wi connectivity to Open Phone
October 27, 2022
For us, Less Annoying CRM is the Crème de la Crème
Score 10 out of 10
Vetted Review
Verified User
We utilize Less Annoying CRM to keep track of sales leads from conventions and our current client database, as well as the manufacturers and vendors that we work with. The calendar is fully integrated, meaning you can isolate your own calendar (including the ability to hide it from other users) or have everyone's activities shown together using different color labels. I really appreciate being able to log emails into the CRM without even opening the software.
- The ability to import the database from our previous software at no charge, with no issues
- It is user friendly and atheistically pleasing. Makes it easy for beginners to navigate and utilize from the start
- The software is compatible with Mail Chimp and many other apps, which eliminated our need to double up on data entry
- Being able to set tasks and events, including multiple text/email reminders as desired
- We've been 100% satisfied. The few ideas that we have contacted them about were already in their developmental stages to be beta tested and added, so they were ahead of the curve.
October 26, 2022
Less Annoying CRM is the easiest CRM to learn and operate. The cost is amazingly low & no long term contract.
Score 10 out of 10
Vetted Review
Verified User
We use it "know" our customers relative to customer service, technical support, and target marketing. The knowledge we store in Less Annoying CRM helps us to know the customers we serve.
- Comprehensive view at a glance
- Keyword search
- EASY Duplicate management
- Quick & EASY searching
- EASE of use with customizable drop downs for classifications, relationship levels
- Easy to add ways to define groups you wish to be searchable
- I hear about new features regularly; before I can think on one, they announce it done
September 28, 2022
Less Annoying CRM Review
Score 10 out of 10
Vetted Review
Verified User
Record interaction with clients and set up reminders for tasks in the calendar. Avoids repeat work being overlooked and assist with scheduling current workload.
- Ease of use
- Intuitive
- Simplicity
- Response to questions
- None as far as I'm concerned
February 28, 2017
LACRM Rocks!!
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM or LACRM as we call it here in our final expense agency, has simplified our lives and helped us grow our insurance agency tremendously. We use it both for our recruiting efforts as well as for our sales efforts in finding more clients. We truly appreciate the simplicity of it and enjoy using it every day, it has become our work-space, thank you for providing such an amazing tool
- Syncing with Google Calendar helps not miss appointments or birthdays, events.
- Integrates with mailchimp, this is a must if you do any type of emailing to your contacts.
- Keeps track of activity and logs emails in the system, this allows us to know exactly what was said or happened with a prospect/client.
- Perhaps it could integrate into social media better, but this is not a feature it is used for, this would be outside of its model.
February 09, 2017
Less Annoying CRM has brought our business to the next level.
Score 10 out of 10
Vetted Review
Verified User
We have tried a few different CRMs but, being a small company (2 employees), we don't need the complicated and robust features of many of the other CRMs. Less Annoying CRM is the first one that is truly customizable which means we can make it as simple or as complicated as we want. It is exactly as we need it and only the features we truly need show up.
- The customization is the key that allows this CRM to help us be successful.
- Organization is easy and it keeps us on task.
- We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
- With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
- The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
- I really don't have anything else to add. LACRM is perfect for us.
February 02, 2017
Less Annoying CRM is the perfect description!
Score 10 out of 10
Vetted Review
Verified User
We use Less Annoying CRM across our sales department. Each team member has their own log in to control their leads and follow up. Less Annoying CRM has allowed me as the Director to monitor my sales team, stay in contact using the calendar and organize my leads.
- Ease of use (adding, uploading from other programs, running reports)
- Daily reminder of your tasks
- Being able to group leads helps segment your contacts
- Discount for multiple members on an account
January 11, 2017
Finally my business is Less Annoying!
Score 10 out of 10
Vetted Review
Verified User
We have leads coming in from trade shows, wine and cheese events, personal marketing, radio ads, website inquiries, and Facebook. We use Less Annoying CRM across the whole organization. It keeps our calendar and organizes our multiple streams of leads and follow up.
- I sent several lists to import@lessannoyingcrm.com and they did all the imports for me. A definite time saver. No extra charge!
- Easy to add and delete people and to manage access by each user.
- Easy to merge and purge duplicates.
- Most of all, the prompt replies to questions about the system (answered quickly and very well). These are real pros!
- I'm looking to explore how to integrate emails but haven't done so yet.
- I'd like to be able to set some fields with forced answers such as YES/NO, or up to 5K, up to 10K, etc.
- I'd like to be able to dictate answers into the field but maybe that's a job for Siri or Cortana.
January 10, 2017
Less Annoying CRM Really is Less Annoying
Score 10 out of 10
Vetted Review
Verified User
I track all communication with my customers and prospects through Less Annoying CRM. It is a great tool, and easy-to-use, to keep all your conversations in one place.
- Less Annoying CRM has great customer service. The team responds to all questions quickly and is quite helpful in solving any issue.
- Less Annoying CRM is easy-to-use. There are great short videos to get you up-to-speed quickly and the CRM is highly user friendly.
- I like the way Less Annoying CRM lets me create groups so I can quickly differentiate between my customers and prospects. There is also a handy calendar for appointments which works with Google and I get email reminders on any follow-ups I need to make each day.
- Less Annoying CRM has less features than some of its competitors, however, this works for me and the stage of my business.
- Less Annoying CRM is not complicated which means it also does not offer systems to meet in-depth tracking needs - that is why I like it.
- Less Annoying CRM meets my functionality needs - it is worth checking out to see if it meets yours.
January 06, 2017
A CRM You Will Actually Use
Score 10 out of 10
Vetted Review
Verified User
I was using an Excel spreadsheet and my contacts database to keep track of prospects, leads, clients and former clients which was cumbersome and to be honest, I didn't have the discipline to keep it updated or current. I also missed keeping track of the emails I had sent to follow up with various prospects so my whole sales funnel was very inefficient and because of that, ineffective. I knew what a contact management system could do but for a small company like mine, I wanted ease of use and support over global functionality. Less Annoying CRM fit the bill perfectly. It doesn't do everything nor does it try to be everything but it gets the basics of a CRM bang on in my opinion. Using Less Annoying CRM is easy and by opening it up every morning, I now have the discipline to follow up on contacts, leads, prospects and clients. It integrates well with my contacts, calendar and email so I have a one stop solution to meet my customer management systems needs.
- The best thing about Less Annoying CRM for me was that I could watch the training videos online before committing to the system. I knew watching these videos that getting started, integrating the various components and using it on a day to day basis would be straightforward and hassle free.
- I also did some research on their customer support and found very good comments about their responsiveness, helpfulness, and thoroughness. In using the system for this past year, I would say my experience of their support is nothing less than outstanding.
- I also have to mention the price. It is inexpensive. The pricing model is straightforward with no add-ons so there is no decision to be made about whether feature "A" might be of benefit or feature "B" should be considered for an extra pile of cash every month. What you see is what you get and what you get is what you need all for a very reasonable fee.
- I wish that Less Annoying CRM didn't rely on Google as much as it does. The approach they have taken works but I would have liked to see integration that happens at the user level so I could better use Apple's Mail, Calendar and Contacts applications directly. The bottom line is their approach works and works well. It just isn't as clean as it might have been had I not had to set up a Gmail account.
- I wish that tasks could be added in on a repeating or recurring basis, e.g. follow up quarterly. As it stands right now, as I complete a task to follow up with a prospect, I then have to create a new task to follow up again in three or four months time. This isn't a huge deal but it would be nice to add in repeated tasks with a single click.
- The mobile system is functional but pretty basic. There are limited screens that have been formatted for use on smartphones but opening up the full webpage renders something that isn't all that useful.
- The calendar doesn't have an obvious space for the location of a meeting so this must be typed into the subject line which is a bit less than ideal. When the events transfer from Less Annoying CRM to Google to Apple Calendar, it often appears like some of the desirable information is missing, like location, meeting acceptance, number of attendees and so on. I am not sure if this is a Google thing or a Less Annoying CRM thing but it is a thing.
- I wish there was a way of having contact pictures as part of the contact file. Right now you can add them as a separate file but often I will be meeting someone for the first time and have only a picture from LinkedIn to go by. It would be great if this was also in the contact file on Less Annoying CRM.
January 05, 2017
Simple to learn. Easy to use. I recommend it.
Score 10 out of 10
Vetted Review
Verified User
I use Less Annoying CRM to track interactions with prospects and clients, and also use the calendar function to schedule follow-up communications and reminders of activities to be done in the future.
- Easy to learn.
- Simple to use.
- I never have a problem with the system not performing as expected.
- There's actually nothing that comes to mind on how it can work better for me. I guess my needs may be simple, yet it does everything I need it to do.